Creamery Manager

This position supports a healthy local food system and advances the Farm’s mission by providing excellent cheddar cheeses integrated with all our on-farm operations and enables public engagement with this process.  This full-time position will also include some additional weekend, on-call, and holiday season support

Primary duties include:

  • Manage the overall operations for cheese-making and aging, cheese processing, and all mail order shipping. This includes supervision of the Creamery staff. 
  • Directly participate in cheese production (including some lead cheesemaking), processing, and shipping.
  • Manage systems for our holiday season surge and the associated additional staff.
  • Point person for cheese-related interviews, tours and programming, and requests from other departments involving cheese operations.
  • Assist sales and marketing as required.

Detailed duties and responsibilities include:

  • Leadership to maintain a cohesive and effective team that is engaged with the Farm’s mission and produces food-safe and high-quality farmstead cheddar cheese per annual plans and delivers it to high customer satisfaction.
  • Manage the creamery team staff (food safety lead, head cheesemaker, lead cheesemakers, processing lead, tasting and grading coordinator, cheesemaking/processing assistants, shipping lead, and shipping assistants).
  • Generate weekly all-creamery staff schedule to support the seven day work week and the coordination of overlapping work teams. Manage any needed daily adjustments to the schedule responding to unforeseen events.
  • Manage the Supplier Program and act as point of contact with our Dairy Manager to ensure the production of high quality and safe milk. This includes oversight of our Dairy to Creamery milk hauling operation and bulk tank and haul tank cleaning.
  • Manage the Preventative Maintenance Program. Be the point of contact for Buildings and Grounds Dept. Manager to coordinate equipment and facility repairs and maintenance beyond creamery staff capability, and for hiring outside contractors.
  • Participate in the Tasting & Grading Program, working closely with the Program Lead, Head Cheesemaker, Processing Coordinator, and Cheese Sales Manager to ensure the needs of all stakeholders are met. 
  • Work closely with the Food Safety Lead to promote a strong Food Safety culture, including directly managing some of our Prerequisite Programs. 
  • Ensure an up to date and consistent training program is maintained for all key Creamery functions and all personnel. Provide appropriate outside training for staff skill growth.
  • Maintain and improve our safe and productive facility and work environment.
  • Manage a portion of the Cheesemaking Supply Inventory including protective gear, chemicals, maintenance parts and cheese aging supplies. Approve invoices, manage incoming supplies and ingredients, and streamline expenses through efficiency and purchasing decisions. 
  • Co-develop and co-manage the Creamery budgets with the Operations Manager.
  • Keep current on cheesemaking and processing best practices and equipment and encourage continuous improvement of our operation as appropriate to our scale, resources, and mission. This includes facilitating the team’s engagement with Shelburne Farms’ Carbon Drawdown initiatives
  • Initiate and participate in learning outreach and marketing activities on and off the Farm, such as ‘Meet the Cheesemaker’, demos, and farmers markets. Do this directly as well as enabling the Creamery staff to tell the Farm’s story of cheese.
  • Perform other work as necessary to support the Farm in satisfying guest and customer needs, including sales support & Farm function activities. Instill a priority for excellent customer service within the team.

Organization Overview

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate a sustainable future. We offer transformative learning experiences to help educators and students create a better world.  Our home campus is a 1,400-acre working farm located on the traditional, unceded homelands—Ndakinna—of the Winooskik band of the Abenaki.  

Commitment to Justice, Equity, Diversity and Inclusion   

We believe a sustainable and peaceful future will be grounded in respect and appreciation for the interconnections between natural ecosystems and the human communities in all of their diversity and cultural richness. The Farm is strongly committed to demonstrating this belief in its governance, management and programs. Justice, equity, diversity, and inclusion is an ongoing area for capacity building, learning and practice across the whole organization.

Diversity is a core value at Shelburne Farms. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all program participants, guests, and staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

Local Food System Work

In our food systems work at Shelburne Farms, we believe that soil, plant, animal, environmental and human health are interconnected and that agriculture is the base of a healthy culture and civilization. Our goal is to be a diversified, organic farm that supports a healthy local food system and creates an inspiring learning environment. We are dedicated to growing and serving wholesome food, and purchasing from producers we know and trust. Our customers enjoy delicious meals that feature fresh, seasonal organic fruits and vegetables, as well as cheese, pasture raised meat and other products from the Farm and from our region’s farming community.

Qualifications & Requirements: 
  • Management experience is required, preferably in a food manufacturing environment.
  • Cheesemaking or milk and cheese chemistry experience is preferred. (training will be provided as required)
  • Experience with Good Manufacturing Practices, cleaning and sanitation, and food safety is preferred.
  • Able to drive a delivery vehicle, on and off farm; valid Driver’s License
  • This position involves regular handling of cheese blocks and other inventory, including lifting 50+ lbs repeatedly during cheese make and when transporting and storing cheese. This occurs in both the hot environment of the cheese make room and the cold environment of coolers.
  • Commitment to the Farm’s mission, core values, and Justice, Equity, Diversity & Inclusion goals.
  • Competent computer skills including facility with Excel
Benefits:  A range of benefits, including health insurance, paid vacation, and 401k
Term:  Year Round
Time:  Full Time
How To Apply: 

Candidates from underrepresented backgrounds are encouraged to apply. You may submit a cover letter and resume in strict confidence to [email protected] or to Owen Clay, Shelburne Farms, 1611 Harbor Road, Shelburne, VT 05482 

Applications will be reviewed as received until the position is filled.