Seasonal Front Desk Attendant

Supervisor:  Assistant Inn Director        

Employee Status: Seasonal, Part Time (potential to be combined with other jobs to increase hours)

Location: Onsite, Shelburne, VT 

Start & End Date:  May 1, 2024 - October 21, 2024

Salary Range: $17 - $19/hr 

Work Schedule: AM & PM Shifts Available: 7AM - 2:30PM, 2PM - 10PM

 

What You’ll Do: Key Responsibilities 

  • Welcoming guests, checking them in and out of the Inn
  • Providing general information about the Inn and Farm to guests
  • Helping to resolve guest service problems and making the guests visit as enjoyable as possible
  • Answering phones
  • Processing all room and Inn gift store payments
  • Maintaining on-going front desk log and phone messages log
  • Communicating with Guest Attendants, Housekeeping and Manager on Duty regarding guest needs
  • Booking dinner and breakfast reservations for guests
  • Assisting with guest-related paperwork and filing
  • Coordinating with Housekeeping when guests are checking in and out
  • Running daily reports

 

Who We’re Looking For

  • Mission-Aligned: You are excited to be part of Shelburne Farms’ mission to inspire and cultivate learning for a sustainable future and you understand how important the hospitality and food experiences we offer are for advancing the Farm’s mission. 
  • Organized:  You have strong organizational and  administrative skills.
  • Solution Oriented: You are a problem-solver. When challenges arise you are able to find creative solutions.  You see an unhappy guest and consider it an opportunity to find a solution, improve someone’s day and deepen a relationship.  
  • Tech Savvy: You are comfortable with shared file drives and G-Suite.  You have some experience with cloud-based property management systems, point of sales systems, and online restaurant reservations systems. You are a quick study with new programs and comfortable training others on how to use them.
  • Gracious: You are warm, friendly, and generous. You understand that the art of hospitality lies in creating a sense of welcome and belonging for the people with whom you interact.
  • Team Player: You are happy working with a team of people.   You understand the importance of clear, kind communication.  You value team members’ differences and thrive when working with a diverse team. 
  • Flexible: Your life allows for flexibility to work evenings, weekends, holidays and extended hours
  • Inclusive: Comfortable working with individuals and groups of diverse backgrounds

 

Additional Valued Qualifications 

  • Hospitality and other relevant management experience preferred

 

Work Environment & Physical Demands

  • Seasonally demanding work schedule
  • Ability to be physically active and/or stand for extended periods of time
  • Indoor spaces lack conventional heating and cooling

 

Benefits 

  • We offer a 30% discount on Farm products.
  • Six (6) days (total of 48 hours) of paid Sick Time for all seasonal employees, regardless of average hours worked/week and length of seasonal time working on the farm.

 

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

You are invited to submit an application online, in person, or by mail to: 

  • jobs@shelburnefarms.org with “Front Desk Attendant” in the subject line, or
  • Shelburne Farms attn: Human Resources, 1611 Harbor Road, Shelburne, VT 05482
  • Need additional support? Call our Human Resource Director at 802-985-0370.

We recognize the resume doesn’t tell us everything so please include a response with your resume to better answer why your unique characteristics and life experience will help you in this position. We are happy to hear more about what you feel you will bring to the role.

 

At Shelburne Farms, we value equitable access to employment opportunities and career growth as central to our vision for a sustainable future.  We are an Equal Employment Opportunity Employer and strongly stand against discrimination and harassment of any kind. We are committed to shifting our resources towards amplifying and uplifting historically marginalized communities to provide a fair and just opportunity for employment.  Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.

Salary/Wage:
$17 - $19/hour
Term:
Seasonal
Time:
Part Time
Date Posted: March 4