Seasonal Dining Room Manager (Dinner Shift)

Supervisor:  Farm Food and Beverage Services Manager

Employee Status:  Seasonal, Full-Time hours

Exemption: Hourly, Non-Exempt

Location: On-site (99 Inn Road, Shelburne, VT 05482)

Start & End Date: May - October

Pay Rate: $25 - $30/hour

Work Schedule: 4-5 days per week, open 7 days/week (Dinner Shift: 3PM - 11PM)

Housing: Free on-site housing available the swing shift manager role (must be available to work both Breakfast and Dinner shift for housing option)

 

Position Objective and Philosophy

A management position at Shelburne Farms is to participate in the creation of an environment where guests and colleagues feel welcomed, cared for, engaged, and inspired. 

 

We use our ability to listen, empathize and to be curious to sculpt an atmosphere where people are excited to return. Through clear expectations, open communication, and well-articulated goals we inspire autonomy and trust in our team and work together to achieve our desired outcomes. 

 

Who We’re Looking for

• Mission-Aligned: You are excited to be part of Shelburne Farms’ mission to inspire and cultivate learning for a sustainable future and you understand how important the hospitality and food experiences we offer are for advancing the Farm’s mission. 
• Gracious: You are warm, friendly, and generous. You understand that the art of hospitality lies in creating a sense of welcome and belonging for the people with whom you interact.
• Solution Oriented: You are a problem-solver. When difficulties arise you are able to find creative solutions. You see an unhappy guest and consider it an opportunity to find a solution, improve someone’s day and deepen a relationship.  
• Collaborator: You are happy working with a team of people. You lead by example, and prefer to work side by side with your teams. You understand the importance of training, are clear with your directions, and are patient as your team learns the ropes. You value team members’ differences and thrive when working with a diverse team. You are comfortable working with individuals and groups of diverse backgrounds.  
• Organized:  You have strong organizational and  administrative skills.
• Tech Savvy: You are comfortable with shared file drives and G-Suite. You have experience with point of sales systems and online restaurant reservations systems. You are a quick study with new programs and comfortable training others on how to use them.
• Flexible: Your life allows for flexibility to work evenings, weekends, holidays and extended hours.

 

What You’ll Do 

• Assist inn management team in exceeding guest expectations and creating and executing an operating model that acknowledges the importance of happy, healthy staff in delivering on the promise to “welcome, care for, and inspire” the Farms’ many guests.
• Hiring, training, and supervising breakfast service team to achieve an exceptional standard of service in the Marble Dining Room and for daytime events. 

• Assist the Dining and Beverage Manager with maintenance of POS system, updating of all menu items, generating & maintenance of daily reports and morning  tip-pool.
• Overseeing pre-season setup and postseason breakdown of pantry/dining room
• Responsible for meeting breakfast budget and service goals 
• Providing food & beverage education to service staff 
• Assisting Dining and Beverage Manager with shift coverage as needed. 
• Advance Shelburne Farms food goals and vision

 

Core Qualifications

●       Restaurant and staff  management experience with particular emphasis on farm to plate dining establishments. 

• Thorough knowledge of food and beverage
• Inventory management experience

●       Strong organizational skills and attention to detail

●       Excellent guest service acumen and strong written/verbal communications skills

●       Understanding of and enthusiasm for the Farm’s mission, core values and business model

●       Experience with POS and online reservation systems.

 

Work Environment & Physical Demands

• Physically demanding work in a setting that lacks air conditioning in the summer months 
• Ability to work in a fast-paced dining room setting 

 

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

 

You are invited to submit an application by email, in person, or by mail to: 

• jobs@shelburnefarms.org with “Dinner Manager” in the subject line, or
• Shelburne Farms attn: Human Resources, 1611 Harbor Road, Shelburne, VT 05482
• No resume or access to create one? Call our Human Resource Director at 802-985-0370.

 

We recognize the resume doesn’t tell us everything so please include a response with your resume to better answer why your unique characteristics and life experience will help you in this position. We are happy to hear more about what you feel you will bring to the role.

 

At Shelburne Farms, we value equitable access to employment opportunities and career growth as central to our vision for a sustainable future.  We are an Equal Employment Opportunity Employer and strongly stand against discrimination and harassment of any kind. We are committed to shifting our resources towards amplifying and uplifting historically marginalized communities to provide a fair and just opportunity for employment.  Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.