Seasonal Welcome Center Guest Services & Sales Associate

Supervisor:  Welcome Center & Farm Store Manager

Employee Status:   Seasonal, Full Time & Part Time hours

Location:  On-site (1611 Harbor Rd, Shelburne, VT 05482)

Start & End Date:  April 27 - October 31, 2024

Salary Range:  $16/hour

Schedule:  Store is open 7 days a week, 10am - 6pm and your schedule depends on availability

We require all seasonal employees to work a minimum of 10 hours per week. 

Weekends and holidays are required to be considered for the role.


Who We’re Looking for

You will directly support the mission of Shelburne Farms by connecting our visitors and guests with our local farm products, the programs offered across the farm, and the many ways to explore the farm. You have a passion for agriculture, and while you may not have previously worked on a farm, you’re enthusiastic about sharing farm products with the community. 

Our Welcome Center and Farm Store is more than a place to learn about Shelburne Farms and buy local food but is also where we inspire learning about sustainability. Working with the Welcome Center and Farm Store team, you will provide exceptional, culturally responsive customer service practices. 


What You’ll Do

  • Welcome visitors into our busy Farm Store, answer questions, and guide them to the appropriate products and services.
  • Answer phone calls and in-person inquiries by representing the guest services for all farm services, programs, activities and products offered at Shelburne Farms.
  • Operate Point of Sales (POS) system to process each customer’s transaction.
  • Ensure shelves are continuously stocked and look to leadership for merchandising guidance.
  • Unpack, price, and stock newly arrived products.
  • Support our continuous effort to build and sustain a welcoming and diverse working and learning environment for all visitors, guests, and staff.


Skills and Interests You Will Bring 

  • Inclusive & welcoming to all: Committed to the values of justice, equity, diversity, and inclusion. Be comfortable working, learning from, and engaging with individuals and groups of diverse backgrounds.
  • Commitment to schedule: All Farm Store staff are required to work some, if not most, weekends and holidays throughout the busy season (May - October), and a minimum of 10 hours/week.
  • Mission-Aligned: Your primary focus is listening to, learning from, and supporting all folks who engage with our Welcome Center & Farm Store in a meaningful way that aligns with our mission and core values.
  • Receptive & open: Skilled in graciously receiving feedback from colleagues and management and open to continued professional learning.


Additional Valued Qualifications 

  • Tech: Comfortable working with computers, including a Point of Sales system (we use Square).
  • Retail: No formal retail experience is required; some related retail skills will be helpful as you begin learning this role. Other engagement-focused experience is equally as valuable. 


Work Environment & Physical Demands

  • Carrying and moving inventory up and down stairs.
  • Unloading and processing deliveries. 
  • Carrying items weighing approx. 40 lbs. 
  • Commitment to contribute to and maintain a tidy shared workspace.
  • Facility maintenance functions, including cleaning floors and restrooms.
  • Other duties related to providing retail and guest services indoors and outdoors.
  • Indoor and outdoor work environment.
  • Working in varied weather conditions.
  • Move over uneven terrain.



  • We offer a 30% discount on Farm products.
  • Six (6) days (total of 48 hours) of paid Sick Time for all seasonal employees, regardless of average hours worked/week and length of seasonal time working on the farm.


To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.


You are invited to submit an application by email, in person, or by mail to: 

  • with “Welcome Center Retail & Guest Services” in the subject line, or
  • Shelburne Farms attn: Human Resources, 1611 Harbor Road, Shelburne, VT 05482
  • No resume or access to create one? Call our Human Resource Director at 802-985-0370.


We recognize the resume doesn’t tell us everything so please include a response with your resume to better answer why your unique characteristics and life experience will help you in this position. We are happy to hear more about what you feel you will bring to the role.


At Shelburne Farms, we value equitable access to employment opportunities and career growth as central to our vision for a sustainable future.  We are an Equal Employment Opportunity Employer and strongly stand against discrimination and harassment of any kind. We are committed to shifting our resources towards amplifying and uplifting historically marginalized communities to provide a fair and just opportunity for employment.  Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply. 

Full or Part Time
Date Posted: March 12