Tour Guide and Volunteer Coordinator

 Location: In-Person Shelburne Farms, Shelburne, Vermont
 Employment Type: Part-time, non-exempt,  20-25 hours per week Year-round  

Salary Range: $24-$26 hour 
Start Date: ASAP, open until filled

Who We Are

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate a sustainable future. We offer transformative learning experiences to help educators and students create a better world. Our home campus is a 1,400-acre working farm located on the unceded, traditional, and contemporary homelands of the Winooskik band of the Abenaki.

Commitment to Justice, Equity, Diversity & Inclusion

Shelburne Farms recognizes that justice, equity, and access are central to sustainability. We are committed to translating these values into action across the organization by improving equitable outcomes in our culture, programs, and services. Shelburne Farms is working to create experiences of belonging for all, including BIPOC, LGBTQ+ communities, people with disabilities, and people of all economic realities.

Position Summary

The Volunteer Coordinator is a position that manages Shelburne Farms' volunteer program, including recruiting, training, scheduling, and supporting volunteers who contribute meaningfully to visitor experiences, education and stewardship programs. This person works closely with the visitor services team enhancing the volunteer tour guide experience and other managers across the farm. 

Key Responsibilities

• Volunteer Recruitment & Outreach
   
  • Develop and implement inclusive recruitment strategies that reflect Shelburne Farms' mission and the diversity of our broader community.
  • Represent Shelburne Farms at community events and partner with local educational organizations, and networks.
     
• Volunteer Onboarding & Management
   
  • Oversee the full volunteer lifecycle, including intake, orientation, placement, training, scheduling, evaluation, and recognition.
  • Develops and reviews volunteer job descriptions, procedures, and training materials.
  • Maintain clear and consistent communication with volunteers and supervisors.
    Match volunteers with appropriate opportunities across departments (education, events, trails, etc.).
  • Acknowledges, thanks, and supports volunteers.
     
• Program Coordination & Development
   
  • Maintain an up-to-date database of volunteer roles and schedules.
  • Maintain and update volunteer contact information for the database.
  • Collaborate with staff to develop meaningful, safe, and mission-aligned volunteer experiences.
  • Organize recognition events and create systems of ongoing appreciation and feedback.
     
• Administrative & Reporting Duties
   
  • Track volunteer hours and participation metrics.
  • Evaluate program impact and inform improvements.
  • Ensure compliance with organizational policies and procedures, including risk management and safety protocols.
  • Support special visits, tours, and other tasks as needed

Desired Qualifications

• Passion for Shelburne Farms’ mission and values.
• Experience coordinating volunteers or community engagement in a nonprofit, education, hospitality, or land-based setting.
• Strong interpersonal and communication skills.
• Ability to foster relationships with people of diverse backgrounds and identities.
• Excellent organizational and time-management abilities.
• Proficient with digital tools, such as Microsoft Office and Google Workspace
• Ability to work evenings and weekends as needed for special events, programs, and training sessions.
   

Preferred Qualifications

• Experience in education, sustainability, and interpretation
• Familiarity with inclusive volunteer practices.
• Experience with databases and reporting tools.
   

Working Conditions

• Work is performed in a variety of settings, including office spaces, historic buildings, farm landscapes, and outdoor environments.
• Physical requirements include navigating uneven terrain, ascending and descending stairs, and participating in outdoor activities.
• Be able to operate the tour vehicle

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that qualify you to make a contribution to the Farm.

Click here to submit an application

Applications will be reviewed on a rolling basis until the position is filled.

Shelburne Farms is an Equal Employment Opportunity Employer, and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need accommodations throughout the application process or have general questions, please contact us at

jobs@shelburnefarms.org or 802-985-8686.